NETSUPPORT MANAGER — Remote Control

For over 30 years, NetSupport Manager has led the way in remote control and access, PC support and device management. From a desktop, laptop, tablet or smartphone, you can support PCs, servers, smartphones and a wide range of Windows IoT devices — wherever they are.

Designed to work across your LAN, WAN or the Internet, securely and with no need for firewall configuration, it delivers a single, high-speed solution for cross-platform remote management — with no third-party services or endless subscription costs. Recommended by PC Pro.

Easy to set up and use

• Just a Client component on each device to control, and a Control component/app on the device you connect from.
• Simple configuration and remote deployment of configuration files.
• Command-line interface and variable support for technicians.

Support devices from any location

• Automatic and custom grouping of systems (by OS, PC type or company structure).
• Geo-location: approximate location of each device (town, region, country).
• Remote working: access your office PC as if you were sitting in front of it — ready in 5 minutes.

Monitor and intervene quickly

• Watch, share or control the screen, keyboard and mouse of any workstation.
• Real-time thumbnails of all connected systems, with zoom on mouse-over.
• Remotely launch applications.

Flexible communication

• Two-way text or audio chat with multiple users.
• Targeted or broadcast messages to PCs.
• Help requests sent by users directly to support.

Training and problem resolution

• Show your screen (or specific applications) to multiple computers for real-time instruction.
• Annotate the screen with drawing tools and capture/record activity to video.
• Includes NetSupport School free of charge for training and collaboration.

Extra support tools

• Drag-and-drop file transfer with Delta File Transfer.
• Real-time remote hardware and software inventory, processes and services.
• Power on/off, reboot, log off, Wake-on-LAN and PowerShell command execution.

Fast, reliable and secure connection

• Connect over LAN, WAN or the Internet via TCP/IP or HTTP, with no firewall changes.
• PIN connect: technician and user connect with a unique, matching code.
• Gateway for support between protected networks, with load balancing.
• SSL/TLS certificates and two-factor authentication (2FA).
• Mobile control from iOS and Android.

👉 Request information and pricing — our team will help you choose the right licensing for your organisation.